privacy policy.

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1. Introduction

  1. CNT Clothing Pvt Ltd ("Company," "we," "our") operates the brand cvnt and values your privacy. brand cvnt by CNT Clothing Pvt Ltd nationwide.
  2. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in compliance with the Information Technology Act, 2000, Consumer Protection (E-Commerce) Rules, 2020, and other applicable Indian laws.
  3. By using our website, services, or products, you expressly consent to the practices described herein.

2. Data We Collect

2.1 Personal Identifiable Information (PII)

  • Full name, date of birth, gender
  • Contact details: email, phone number, postal/delivery address
  • Payment details: payment method, card or bank details (only as required for transactions)
  • Order history, preferences, and store credit transactions
  • Account credentials, passwords (stored securely)
  • IP address, device identifiers, browser type, location data

2.2 Sensitive Personal Data

  • Financial information such as card details or bank account data collected solely for payment processing and protected by encryption.
  • No biometric or health data is collected.

2.3 Automatically Collected Information

  • Cookies, web beacons, analytics track browsing behaviour and preferences.
  • Device and connection data like IP, browser version, OS for security and performance.

3. How We Use Your Data

  1. To process and fulfill orders including payments and deliveries.
  2. To communicate order updates, customer support, and promotions.
  3. To personalise and recommend products based on preferences.
  4. To detect and prevent fraud and ensure security.
  5. To comply with legal obligations and risk management.
  6. For internal analytics, research, and marketing optimization.

4. Cookies and Tracking Technologies

  1. We use essential cookies for basic site functionality.
  2. Analytics and marketing cookies are used only with your consent.
  3. You can manage or reject cookies via browser settings.
  4. Cookies help us understand usage and improve services.

5. Disclosure of Your Information

5.1 Shared only with:

  • Trusted third-party payment gateways, delivery partners, and service providers under confidentiality agreements.
  • Legal authorities when required by law or to enforce our policies.
  • We do not sell or rent your personal data to third parties.

6. Data Security

  1. We implement industry-standard technical, physical, and administrative safeguards including encryption, access controls, audits, and secure hosting.
  2. Regular security assessments are conducted.
  3. In case of a data breach, affected users and authorities will be notified as required by law.

7. Data Retention & Deletion

  1. Personal data is retained only as long as necessary or as required by law (typically up to 3 years but may vary).
  2. Users may request deletion or correction of their data via verified email authentication.
  3. Secure deletion or anonymization processes are followed after retention periods.

8. Your Rights & Controls

8.1 You have the right to access, correct, delete, object to processing, or request data portability.

  • To exercise these rights, contact our Privacy Officer at support@cvnt.in.

8.2 You may withdraw consent to marketing communications anytime.

9. Cross-Border Transfers

  1. Data may be stored or processed outside India in countries with adequate data protection.
  2. Appropriate safeguards like standard contractual clauses are ensured for such transfers.

10. Children's Privacy

  1. Customers under 18 may use our services only with parental consent and supervision.
  2. Only minimal data required to fulfill orders for minors is collected.
  3. Parents may request correction or deletion of their child's data via support@cvnt.in.

11. Policy Updates

  1. We may update this Privacy Policy at any time.
  2. Notice of material updates will be provided via the website or direct communication.
  3. Continued use after updates signifies acceptance.

12. Contact Information

  1. For any questions or concerns, contact our Privacy Officer:Email: support@cvnt.inAddress: CNT Clothing Pvt Ltd, X-24, Naveen Shahdara, Shahdara, Delhi - 110032